FAQ
What is the distancy from Faro Airporto to the Hotel?
The hotel is located 58 km from Faro Airport, about 35 to 50 minutes travel by car.
What types of accommodation are available at the Hotel?
Single/Double Suite, Family Suite, Mezzanine Deluxe Room, Sea View Room, Superior Sea View Room, Deluxe Sea View Room
What are the sizes of the accommodation/rooms available?
Single/Double Suite - 40 m2
Family Suite - 40 m2
Mezzanine Deluxe Room - 61 m2
Sea View Room - 33 m2
Superior Sea View Room - 35 m2
Deluxe Sea View Room - 52 m2
Does the suites have sea view?
The suites are located in the ground floor or 1st floor, having garden view over the pine trees.
What is the difference between a single/double suie and a family suite?
The difference between the suites is only their occupancy, as for the Family Suite, their occupancy may be 3 adults, 2 adults + 1 child or 2 adults + 2 children, up to 12 years old.
What equipment is available in the Suites?
All of our suites are composed of a living room with an equipped kitchenette (induction plate, microwave, kettle), bedroom (hairdryer) and bathroom. Other equipment, such as an iron or hand blender, can be requested at the reception.
What is the opening hours of the hotel?
Like the reception, the hotel is open 24 hours. The check-in time starts from 3pm and check-out is at noon.
How can I change my reservation?
In case of queries about reservations, please contact our reservations department, through reservations-praiaverde@octanthotels.com or +351 281 530 600.
Does the hotel have a gym?
The hotel offer a 24 hour open gym for hotel guests.
What is the gym equipment?
The gym has 2 treadmills, Abdominal Bench Height adjustable, pilates ball, mats, weights, 2 Elliptical and spinning bikes, multi-stations.
Does the hotel have SPA?
In project! At this moment we have a massage service upon availability. To receive the massage menu or book please contact: info-praiaverde@octanthotels.com or +351 281 530 600
Does the hotel provide transfer service?
Transfer service available. Please contact us to info-praiaverde@octanthotels.com. Costs will be charged according to the rates at the time.
Does the hotel have parking lot? Is it free?
The hotel has 1 outdoor park and an underground garage, both free and exclusive for guests and clients.
Does the hotel have parking lot for electric cars?
Parking lot for electric cars available with no extra cost for hotel guests.
Which are the hotel nearest counties?
The hotel is located 5 minutes from Monte Gordo, 10 minutes from Castro Marim, 15 minutes from Vila Real de Santo António and 25 minutes from Tavira, by car.
What is the distancy from the hotel to public transports?
The hotel is located 5 minutes from the train station of Castro Marim, 7 minutes from the bus stop of Monte Gordo and 5 minutes from the bus stop of Altura, all by car.
Does the rooms have safes?
All rooms have safes to be used by our guests, with no extra costs.
Is the pool heated?
The pool is outdoor, not heated, however in the spring the water can reach 18/20ºC and in the summer it can reach 25/28ºC.
What is the opening hours for the pool?
The pool is open 24 hours.
Does the hotel accept animals?
The hotel is pet friendly and accepts animals in our suites.
Is the internet free in the hotel?
All our guests have access to free Wi-Fi in all the areas of the hotel.
Does the hotel have laundry service?
The laundry service is available with a 24 hour prior request, except Sundays and holidays, 48 hours prior request.
Do you have room service?
The hotel has room service.
Do you accept reservations for the restaurant from non hotel guests?
The hotel accepts non hotel guests reservations depending on availability. To make a reservation please contact us for the following number: +351 281 530 600 or email: info-praiaverde@octanthotels.com
What are the opening hours of the À Terra restaurant, for lunch or dinner?
À Terra restaurant is open every day. Lunch 12.30pm to 4pm / Dinner 7pm till 10.30pm.
Is is possible to add the half board to my Bed & breakfast reservation?
Half board available. Request within 24h in advance.
What is included in the half board?
The half board includes starter, main dish (meat or fish), desert (sweet or fruit), water and coffee. In case of any dietary restrictions, please inform us to info-praiaverde@octanthotels.com
What is the distancy from the hotel to the beach?
Praia Verde is a 7 minute walk from the hotel. Free transport service available for hotel guests.
Do you provide towels for the beach?
Beach towels available in the rooms.
Is it possible to do na early check-in or a late check-out?
Early check-in or late check-out available depending on availability and subject to hotel confirmation.
Where can the guest leave their luggage while waiting?
The hotel has a luggage room.
Is it possible to request baby cots or high chairs in the rooms?
Baby cots and high chairs available.
Is the hotel recommended for wheelchair use?
The hotel has a lift to the different floors, as well as a room adapted for reduced mobility.
Is it possible to rent bikes in the hotel?
The hotel has bicycles for guests to use at no additional cost.
Is it possible to rent a car in the Hotel?
For more informations or reservations please contact info-praiaverde@octanthotels.com
Does the hotel have kids club?
Kids Club always available.
What type of activities do you do in the Kids club?
Different activities according with children ages. Weekly agenda available.
Does the kids club have any associated costs?
The kids club it is a free service for hotel guests.
What is the opening hours of the kids club?
Opening hours subject to confirmation.
Do you offer babysitting service?
Depending on availability and with na extra cost. This service request can be made at the hotel reception or contact: info-praiaverde@octanthotels.com
What ativities / experiences does the hotel offer?
The hotel offers a variety of experiences/activities for our guests, from aquatic sports to activities for families. For more informations, you can send an email to info-praiaverde@octanthotels.com
Do you organize private trips for couples ou families?
We take into account that each experience is unique and unforgettable. There are experiences to all preferences. Contact us through info-praiaverde@octanthotels.com
Which are the nearest golf courses to the hotel?
The nearst golf courses are Quinta do Vale (8 km), Castro Marim Golfe & Country Club (8 km), Monte Rei Golf (10km), Quinta da Ria e Quinta de Cima (10km) e Benamor Golf (13km).
Which is the closest market/supermarket to the hotel?
3 km from the hotel (5 minutes by car), can be found the nearest supermarket.
Is it allowed to smoke in the hotel?
Is is strictly forbidden to smoke in the close areas inside the hotel.